GIANG, N. T. P.; HUNG, D. M. .; HUONG, T. T.; QUYEN , H. T.; THOM , N. T.; TRAN , T. B.; TAN, T. D. Researching user experience with artificial intelligence application for customer care services on e-commerce platform . Jurnal Ekonomi Perusahaan, [S. l.], v. 31, n. 2, p. 149–174, 2025. DOI: 10.46806/jep.v31i2.1319. Disponível em: https://jurnal.kwikkiangie.ac.id/index.php/JEP/article/view/1319. Acesso em: 25 oct. 2025.