GOZALI, M. Y.; SURYAWAN, I. N. PENGARUH KUALITAS PELAYANAN DAN KEPUASAN KONSUMEN TERHADAP LOYALITAS KONSUMEN “XL”. Jurnal Ekonomi Perusahaan, [S. l.], v. 23, n. 2, 2017. DOI: 10.46806/jep.v23i2.282. Disponível em: https://jurnal.kwikkiangie.ac.id/index.php/JEP/article/view/282. Acesso em: 25 oct. 2025.