Putri, T. W., and E. V. Napitupulu. “WARDAH’S CUSTOMER SATISFACTION REGARDING PRODUCT PACKAGING INNOVATION, QUALITY AND PRICE: JAKARTA AREA”. Jurnal Komunikasi Dan Bisnis, vol. 11, no. 1, May 2023, pp. 66-82, doi:10.46806/jkb.v11i1.926.