Panatra, G. and Sitinjak, T. 2020. PENGARUH E-SERVICE QUALITY DAN KEAMANAN TRANSAKSI TERHADAP PERCEIVED VALUE CUSTOMER BISNIS E-COMMERCE: STUDI KASUS PADA PT. TOKOPEDIA. Jurnal Manajemen. 9, 2 (May 2020). DOI:https://doi.org/10.46806/jm.v9i2.661.