PANATRA, G.; SITINJAK, T. PENGARUH E-SERVICE QUALITY DAN KEAMANAN TRANSAKSI TERHADAP PERCEIVED VALUE CUSTOMER BISNIS E-COMMERCE: STUDI KASUS PADA PT. TOKOPEDIA. Jurnal Manajemen, [S. l.], v. 9, n. 2, 2020. DOI: 10.46806/jm.v9i2.661. Disponível em: https://jurnal.kwikkiangie.ac.id/index.php/JM/article/view/661. Acesso em: 9 oct. 2025.