Mental health pekerja Generasi Z: technostress dan burnout
Main Article Content
Abstract
Lack of impulse control over excessive technology consumption causes addiction and affects mental health in this digital era. Generation Z as a massive organic workforce in the use of technology is vulnerable to mental health disorders. Previous research on the effects of excessive internet use shows that workers who are involved without control are vulnerable to technological stress. Differences in work attitudes become fatigue that intervenes in the mental health of Generation Z in the workplace. The main objective of this study is to verify whether there is an influence between technostress and burnout on the mental health of Generation Z. This study involved 55 respondents. Indicator of Mental Health Scale, indicators for measuring technostress, and indicators to measure the level of burnout for measure influence. With SPSS 31 show that the highest technostress is related to the speed of technology that is greater than the limits of individual capabilities of Gen Z. The highest burnout is due to the feeling of perception of responses in the workplace. The regression model explains 63.1% of the variance in mental health (R² = 0.631). Future implications require more in-depth research linking the work ecosystem with Millennials and Generation X.
Downloads
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
References
Ardiansyah, S., Tribakti, I., Suprapto, Y., Febriani, I., Saripah, E., Kuntoadi, G. B., Zakiyah, Kusumawaty, I., Rahayu, M., Putra, E. S., Kurnia, H., Narulita, S., Juwariah, T., & Akhriansyah, M. (2023). Kesehatan mental (Cetakan pertama). PT Global Eksekutif Teknologi.
Ash, S., & Karmakar, R. (2025). Addressing digital distraction at work: A systematic literature review. In Book chapter. CRC Press. https://doi.org/10.1201/9781032715377-17
Aziah, S. N., & Putrianti, F. G. (2018). Interaksi sosial dengan burnout pada karyawan PT. Dasar Karya Utama. Jurnal Spirits, 8(2), 18–31. https://jurnal.ustjogja.ac.id/index.php/spirit/article/view/6717/3018
Bernburg, M., Gebhardt, J., & Groneberg, D. (2025). Impact of digitalization in dentistry on technostress, mental health, and job satisfaction: A quantitative study. Healthcare, 13(1). https://doi.org/10.3390/healthcare13010072
Contreras, F., Espinosa, J. C., & Esguerra, G. A. (2020). Could personal resources influence work engagement and burnout? A study in a group of nursing staff. SAGE Open, 10(1), 2158244019900563. https://doi.org/10.1177/2158244019900563
Figueroa, A., & Garcia, A. (2025). The dual impact of AI on burnout and technostress in manufacturing workplaces. European Conference on Innovation and Entrepreneurship, 20(1), 892–897. https://doi.org/10.34190/ecie.20.1.3863
Guerrero, E., Villamizar, C., Salazar, M., Morales, D., Hernández, C., & Valdivieso, Ó. (2025). Systematic review on the effects of workplace technostress on mental health. Gaceta Médica de Caracas, 133(S1), S311–S325. https://doi.org/10.47307/GMC.2025.133.s1.27
Kelloway, E. K., Dimoff, J. K., & Gilbert, S. (2023). Mental health in the workplace. Annual Review of Organizational Psychology and Organizational Behavior. https://doi.org/10.1146/annurev-orgpsych-120920-050527
Kot, P., Wojtasiński, M., Gwiazdowska-Stańczak, S., & Tużnik, P. (2025). The mediating impact of burnout in the relationship between technostress, technostress inhibitors, and mental health. Journal for Perspectives of Economic Political and Social Integration, 31(1), 119–153. https://doi.org/10.18290/pepsi-2025-0005
Marrinhas, D., Santos, V., & Salvado, C. (2023). Burnout and technostress during the COVID-19 pandemic: The perception of higher education teachers and researchers. Frontiers in Education. https://doi.org/10.3389/feduc.2023.1144220
Marsh, E., Perez Vallejos, E., & Spence, A. (2024). Overloaded by information or worried about missing out on it: A quantitative study of stress, burnout, and mental health implications in the digital workplace. SAGE Open, 14(3). https://doi.org/10.1177/21582440241268830
Nardi, R., Syahbandi, S., Jaya, A., Fauzan, R., & Fahruna, Y. (2024). The influence of cyberloafing and hustle culture on performance: Mental health as mediator among Gen Z employees. International Journal of Economics, Business and Accounting Research (IJEBAR). https://doi.org/10.29040/ijebar.v8i4.15531
Ningtyas, M. E., & Sugiarto, A. (2022). Pengaruh technostress, lingkungan kerja dan motivasi kerja terhadap kinerja guru di masa pandemi COVID-19. JAMP: Jurnal Administrasi dan Manajemen Pendidikan, 5(2), 164–175. http://dx.doi.org/10.17977/um027v5i22022p164
Pretorius, C., McCashin, D., & Cayyle, D. (2022). Mental health professionals as influencers on TikTok and Instagram: What role do they play in mental health literacy and help-seeking? Internet Interventions, 30. https://doi.org/10.1016/j.invent.2022.100591
Rizki, H., Susilo, N. H., & Iqbal, M. (2016). Pengaruh job burnout dan kepuasan kerja melalui komitmen organisasional terhadap kinerja karyawan (Studi pada karyawan PT PLN (Persero) Unit Induk Pembangunan VIII Surabaya). Jurnal Administrasi Bisnis (JAB), 37(2).
Roslandi, A. D. (2025). Terjebak di dunia digital: Mengungkap dampak paparan teknologi terhadap kesehatan mental. https://www.researchgate.net/publication/389696248_Terjebak_di_Dunia_Digital_Mengungkap_Dampak_Paparan_Teknologi_terhadap_Kesehatan_Mental
Sharma, N. (2025). Addressing technostress & well-being in gig economy: A path to economic sustainability. Journal of Information Systems Engineering and Management, 10(43s), 190–206. https://doi.org/10.52783/jisem.v10i43s.8354
Shibuya, F., Usami, M., & Kobayashi, J. (2025). Comparative study on school-based mental health literacy in three Asian countries. Tropical Medicine and Health. https://doi.org/10.1186/s41182-025-00697-6
Suhardiman, M., & Saragih, S. (2022). Technostress dan work life balance pada karyawan: Kepuasan kerja sebagai variabel mediasi. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 6(1), 30.
Winda, D., & Laura, N. (2022). The effect of employees' mental health on performance mediated by welfare in the workplace. Business Management Journal, 18(1), 85–105.
Xue, L., Seah, R. Y. T., & Yuen, K. F. (2025). Mental wellbeing in digital workplaces: The role of digital resources, technostress, and burnout. Technology in Society. https://doi.org/10.1016/j.techsoc.2025.102844