Brand ambassador power: Can Twice's endorsement boost Scarlett Whitening's brand value?

Main Article Content

Eilentya Natassia

Abstract

Brand name plays a crucial role in the sustainability of a business. Business owners continually strive to enhance their brand name to make it more memorable to consumers. Scarlett Whitening is a well-known local skincare brand that utilizes Korean public figures to promote its products to the international market. This study investigates the impact of using a Korean brand ambassador on the brand value of Scarlett Whitening. To achieve this, the author distributed questionnaires to 105 respondents selected through judgmental sampling. The results indicated that the visibility and credibility of Twice girlband had no significant effect on brand value, whereas their attractiveness and power did. This study reveals that brand ambassadors influence brand value due to their attractiveness and power.

Downloads

Download data is not yet available.

Article Details

How to Cite
Natassia, E. (2025). Brand ambassador power: Can Twice’s endorsement boost Scarlett Whitening’s brand value?. Jurnal Ekonomi Perusahaan, 31(2), 187–195. https://doi.org/10.46806/jep.v31i2.1392
Section
Research Articles

References

Aarker, D. 2013. Manajemen Pemasaran Strategis [Translated Version]. 8th Edition. Jakarta: Salemba Empat.

Analisa Indonesia (2020, 14 Januari). Indonesia Urutan Ketiga, Negara dengan Tweet bertema Kpop Terbanyak. https://analisa.id/indonesia-urutan-ketiga-negara-dengan- tweet-bertema-kpop-terbanyak/14/01/2020/

AntaraNews.com (2021, 16 Oktober). Setelah Song Joong-ki, giliran TWICE jadi "star ambassador" Scarlett https://www.antaranews.com/berita/2463149/setelah-song-joong-ki-giliran-twice-jadi-star-ambassador-scarlett

Aprilia, D. (2018). Pengaruh Tagline dan Brand Ambassador terhadap Brand Awareness Produk Wardah Kosmetik (Studi Pada Mahasiswi (S1) FISIP Universitas Medan Area). https://www.repositori.usu.ac.id/bitstream/handle/123456789/5453/140907065.pdf?sequence=1&isAllowed=y

Cahyowulan, A.P. (2018). Pengaruh Brand Ambassador pada Minat Beli Produk Wrangler dengan Citra Merek sebagai Variabel Intervening (Studi Kasus pada Mahasiswa yang Kuliah di Yogyakarta). https://repository.usd.ac.id/31575/2/142214242_full.pdf

Dang Vu, H. N., Nielsen, M. R., & Jacobsen, J. B. (2020). Reference group influences and campaign exposure effects on rhino horn demand: Qualitative insights from Vietnam. People and Nature, 2(4), 923–939. https://doi.org/10.1002/pan3.10121

Dawson, E. M., & Chatman, E. A. (2001). Reference group theory with implications for information studies: A theoretical essay. 6(3). http://InformationR.net/6-3/paper105.html

Egsaugm. (2020, 30 September). Fenomena Korean Wave di Indonesia. Diakses melalui https://egsa.geo.ugm.ac.id/2020/09/30/fenomena-korean-wave-di-indonesia/

Escalas, J. E., & Bettman, J. R. (2005). Self‐Construal, Reference Groups, and Brand Meaning. Journal of Consumer Research, 32(3), 378–389. https://doi.org/10.1086/497549

Gambar Produk Scarlett Whitening (n.d). Website iPrice Indonesia. https://iprice.co.id/scarlett/

Greenwood, L. (2012). Fashion Marketing Communication. Ebook. Somerset, NJ, USA: Wiley

HukumLine.com (2020, 7 Agustus). Produk Terlaris Shopee 2020, Apa Saja?. Diakses melalui https://hukumline.com/produk-terlaris-shopee-2020-apa-saja/ , 18 November 2021.

Iryanti, I. (2020). Pengaruh Visibility, Credibility, Attraction, dan Power Celebrity Endorser terhadap produk hand body Scarlett Whitening. http://repository.stieykpn.ac.id/949/1/RINGKASAN%20SKRIPSI%20Indri%20Iryanti%20%E2%80%93%20211629045.pdf

Kotler, P. and Keller, K. (20016) Marketing Management. 12th Edition, Prentice Hall, Upper Saddle River.

Kurniawan, F.J., dan Kunto, Y.S. (2014). Analisa Pengaruh Visibility, Credibility, Attraction, dan Power Celebrity Endorser terhadap Brand Image Bedak Marcks Venus. Jurnal Manajemen Pemasaran PETRA Vol. 2, No. 1. https://media.neliti.com/media/publications/140520-ID-none.pdf

Kurniawan, K. (2020, 19 Desember). Apa Itu Brand Value? Pengertian & Perbedaannya. Diakses melalui https://projasaweb.com/brand-value/

Logo Scarlett Whitening (n.d). Website Scarlett Whitening. Diakses melalui https://scarlettwhitening.com/

Monica, A. (2021). Pengaruh Celebrity Endorser, Citra Merek, dan Kepercayaan Merek terhadap MinatBeli Konsumen Produk Scarlett. https://www.repository.usd.ac.id/39581/2/172214196_full.pdf

Orami.co.id. (2022, 9 Februari). Cha Eun Woo dan 9+ Artis Korea ini Terpilih Jadi Brand Ambassador Produk Indonesia. Diakses melalui https://www.orami.co.id/magazine/cha-eun-woo-dan-artis-korea-yang-jadi-brand-ambassador-produk-indonesia/

Park, C. W., & Lessig, V. P. (1977). Students and Housewives: Differences in Susceptibility to Reference Group Influence. Journal of Consumer Research, 4(2), 102. https://doi.org/10.1086/208685

Priyatno, D. 2018. SPSS Panduan Mudah Olah Data Bagi Mahasiswa & Umum. Yogyakarta: CV. Andi Offset.

Putra, A.M. (2020). Pengaruh Dimensi Brand Ambassador Terhadap Minat Beli Konsumen (Studi Pada Pengguna Bukalapak Di Malang). https://jimfeb.ub.ac.id/index.php/jimfeb/article/view/6595

Putra, M.I., Suharyono, Abdillah, Y. (2014). Pengaruh Brand Ambassador terhadap Brand Image serta Dampaknya terhadap Keputusan Pembelian (Survey pada pengguna LINE di Asia). https://media.neliti.com/media/publications/83211-ID-pengaruh-brand-ambassador- terhadap-brand.pdf

Putri, M.A. (2021). Pengaruh Visibility, Credibility, Attraction, dan Power Celebrity Endorser Agnes Monica terhadap Brand Image Lazada. https://etd.umy.ac.id/id/eprint/5720/

Royan, F. M. (2005). Marketing Selebritis. Jakarta: PT. Elex Media Komputindo.

Shimp, T. A. (2003). Periklanan Promosi Aspek Tambahan Komunikasi Pemasaran Terpadu [Translated Version]. 5th Edition. Jakarta: ERLANGGA

Singarimbun, M & Effendi. (1995). Metode Penelitian Survey, Jakarta: PT. Pustaka LP3ES

Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta, CV.

Sugiyono. (2018). Metode Penelitian Kuantitatif. Bandung: Alfabeta

Surbakti, E.S.BR. (2020). Pengaruh Penggunaan EXO sebagai Brand Ambassador oleh Nature Republic terhadap Keputusan Pembelian Konsumen di Kota Medan. https://repositori.usu.ac.id/bitstream/handle/123456789/29675/160907066.pdf?sequence=3 &isAllowed=y , diakses pada 30 Oktober 2021.

Thompson, W. E. (2004). Society in focus: An introduction to sociology. Allyn & Bacon.

Thompson, W. E., Hickey, J. V., & Thompson, M. L. (2017). Society in focus: An introduction to sociology (Eighth edition). Rowman & Littlefield.

Tjiptono, Fandy., & Gregorius Chandra. (2017). Pemasaran Strategik Edisi 3. Yogyakarta: Andi offset.

Wang, K.C. (2017). Analisis Pengaruh Visibility, Credibility, Attraction, Dan Power Celebrity Endorser Joshua Suherman Terhadap Brand Image Nutrisari. http://eprints.ukmc.ac.id/1405/ , diakses pada 15 Januari 2022.

Won So (2020). Distribution of K-pop views on YouTube Worldwide as of June 2019, by country. Statista. https://www.statista.com/statistics/1106704/south-korea-kpop- youtube-views-by-country

Yanti, Y.Y. (2021, 18 Oktober). 'Reveal Your Beauty' Tagline Baru Scarlett Bersama Star Ambassador TWICE. https://www.medcom.id/gaya/beauty/eN43YwyK-reveal- your-beauty-tagline-baru-scarlett-bersama-star-ambassador-twice , 29 Oktober 2021